Since upgrading to Windows 11, all of the offline Smart Sync files in Dropbox have an ugly brown icon on the lower left, instead of the light gray X I had in Windows 10. After a couple of people asked about it and had it on their offline OneDrive files, I dug a little deeper. I knew the files with the icon were offline – the file properties showed the file size as 0 byte. This is correct for offline files as the file on the hard drive … [Continue reading]
Remove Office Licenses from Windows
The problem: you had an Office 365 trial version or a subscription and switched to a different subscription or a perpetual license but are always being asked to sign in to activate the old license. Or you switched from Office 365 Home or Personal subscription to an Office 365 Business subscription but are missing some business features because the license keeps reverting to the Home license. To fix this, you need to remove the license for … [Continue reading]
Add a Confirm Unsubscribe Link in Sendy
The newest version of Sendy has this feature built in. This edit is no longer needed. This is as much for me to remember what in the heck I did so i can redo it the next time Sendy gets updated and I couldn't find anything online that told how to do this. I've learned over the years of helping people that others are probably looking for this too, so I'm putting it online instead of in OneNote. The problem: I didn't like that clicking the … [Continue reading]
Add the Recent Items Folder to Windows 10 Quick Access
A client recently installed Windows 10 and Office 2016 and missed the recent documents. He doesn’t like the recent files in the right pane of Quick Access. I showed him how to customize Word and Excel to show his templates by default and view … [Continue reading]
A New Scam? Cashing in on Kohl's Cash
The postman surprised me with a package from Kohl’s today. I thought he had the wrong address but nope, it was for me. Funny, I didn't remember ordering it. Did my kids send me something? Nah... probably not. I opened it and found 11 men’s dress … [Continue reading]
Windows 10: Pin Option Not Available at Logon
If you are using a pin to log onto Windows and the option to log in with your pin disappears following a Windows update, leaving password as the only way to log in, you’ll need to go into Settings and reset the Pin then re-enable it. Changing the pin … [Continue reading]
Edit Windows Mail Custom Dictionary
I use Windows 10 and the mail app. Spell checking is enabled in the Mail app but I accidentally added a misspelled word as a correctly spelled word. Where is my list of words saved and how do I edit it? When you right click on a misspelled word in … [Continue reading]
Can't Uninstall Skype? Stop it from Running Instead
Office 365 for Business installs Skype for Business (aka Lync) and you cannot uninstall it. However, you can prevent it from running when Windows starts, which is sufficient for many users as it gets it out of their face. This leaves it installed, … [Continue reading]
How to extract the contents of an exe or msi installation file
Getting the files out of an installation file is fairly easy if you have the right tools. A lot of people already have a tool to extract files from an exe: WinZip. If you aren't a fan of WinZip, try 7Zip can do it too, and it's free. You should … [Continue reading]
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