A user wanted to upgrade his Office software and mistakenly purchased Office Home, which doesn't include Outlook. Microsoft refunded the purchase and he purchased Office Home and Business. The problem? The Office apps all said “Office Home” and Outlook was from his older version of Office. To fix this, we needed to remove the Office Home license from his computer. With older versions of Office, you'd run a VBS script to view the last 5 … [Continue reading]
Use a JavaScript bookmarklet to open an archive for a webpage
There is nothing more annoying on social media than links to website articles that are behind a paywall. If the user who posted it does not use a "gift" link, you typically can't read the article unless you pay. Sometimes, copying the link to a private browser window works, but more companies are using other methods to block that too. You can also use this to access previous versions of any page (that is archived multiple times). If it's a … [Continue reading]
How to fix records that are all in one column
How to fix Kaspersky Password Export... or any data that is in a single column, not rows and columns. A client wanted to know if there was an easy way to fix the exported password records so he could import into another password app. While he could use Excel’s Transpose to fix it, that is a lot of cut and pasting when you have hundreds of records. My answer: Sure, and my method a lot less work than copy and paste. I receive a couple of … [Continue reading]
Change Password or Pin Complexity after removing from Intune
After my account and computer was removed from Intune policies and the account was removed from Windows Settings > Accounts > Access work or school, I wanted to revert to a simple 4-digit password but could not revert to a simple pin … [Continue reading]
Server drafts location is not valid error message
This is a Word bug but having seen a number of people ask about it the last couple of weeks, it’s worth mentioning the solution. The error message "The server drafts location you entered for offline editing is not valid or you do not have … [Continue reading]
What is the Brown File Box Icon on Files in Windows 11?
Since upgrading to Windows 11, all of the offline Smart Sync files in Dropbox have an ugly brown icon on the lower left, instead of the light gray X I had in Windows 10. After a couple of people asked about it and had it on their offline … [Continue reading]
Remove Office Licenses from Windows
The steps below will not work with newer versions of Office. The new steps are at: How to Remove Office Licenses from Windows The problem: you had an Office 365 trial version or a subscription and switched to a different subscription or a … [Continue reading]
Add the Recent Items Folder to Windows 10 Quick Access
A client recently installed Windows 10 and Office 2016 and missed the recent documents. He doesn’t like the recent files in the right pane of Quick Access. I showed him how to customize Word and Excel to show his templates by default and view … [Continue reading]
A New Scam? Cashing in on Kohl's Cash
The postman surprised me with a package from Kohl’s today. I thought he had the wrong address but nope, it was for me. Funny, I didn't remember ordering it. Did my kids send me something? Nah... probably not. I opened it and found 11 men’s dress … [Continue reading]
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